Terms of service
OVERVIEW
Welcome to Exalon! The terms "we," "us," and “our” refer to Exalon. Exalon operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://exalon.shop/policies/privacy-policy). If you do not agree, please do not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old or accessing the Services under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information during checkout or account registration. You are responsible for maintaining the confidentiality of your account and all activities under it.
SECTION 2 - PRODUCTS
We strive to display our products as accurately as possible. However, actual colors and appearance may vary depending on your device settings.
We reserve the right to modify or discontinue products at any time without prior notice and may limit quantities at our discretion.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. We reserve the right to accept or cancel any order at our discretion.
Orders are confirmed only after successful payment and confirmation from our side. Once an order is confirmed, it may not be possible to cancel or modify it.
All purchases are subject to our Exchange Policy:
https://exalon.shop/policies/refund-policy
SECTION 4 - PRICING AND BILLING
All prices are listed in INR and are subject to change without notice. Prices do not include applicable taxes or shipping charges unless specified.
You agree to provide accurate billing and payment information. You confirm that you are authorized to use the selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timelines are estimates and may vary due to external factors. We are not responsible for delays caused by courier partners or unforeseen circumstances.
Once the product is handed over to the courier, the risk of loss is transferred to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including logos, designs, text, images, and graphics, is the property of Exalon and is protected by applicable intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written consent.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
Our Services may include tools or links to third-party websites. We are not responsible for their content, policies, or practices.
Use of such tools is at your own risk.
SECTION 8 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy:
https://exalon.shop/policies/privacy-policy
SECTION 9 - FEEDBACK
If you provide feedback, reviews, or suggestions, you grant us the right to use them for business and promotional purposes without any obligation.
SECTION 10 - ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies related to product descriptions, pricing, or availability without prior notice.
SECTION 11 - PROHIBITED USES
You agree not to misuse the website for unlawful activities, fraud, or any actions that may harm our services or other users.
SECTION 12 - TERMINATION
We reserve the right to terminate or suspend access to our services if these terms are violated.
SECTION 13 - DISCLAIMER OF WARRANTIES
All services and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free usage.
SECTION 14 - LIMITATION OF LIABILITY
Exalon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold Exalon harmless from any claims arising from your misuse of the Services or violation of these Terms.
SECTION 16 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Ghaziabad, Uttar Pradesh.
SECTION 17 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services constitutes acceptance of the updated Terms.
SECTION 18 - CONTACT INFORMATION
Exalon Promotion Pvt Ltd.
Email: info@exalon.in
Phone: +91 8851217861
Address: H-3, Block H, Durga Industrial Park, Ghaziabad, Uttar Pradesh - 201007, India
GSTIN: 09AACCE5400F2Z1